




The Dr. Rashel Vitamin C Face Serum is a versatile skincare solution designed for those seeking a radiant and youthful complexion. Infused with a high concentration of Vitamin C, this face serum is your go-to for a luminous and rejuvenated skin appearance. Whether you're tackling dullness, fine lines, or uneven skin tone, this serum provides a potent blend of ingredients tailored to address these concerns. Its hyaluronic acid content deeply moisturizes, ensuring your skin feels as good as it looks. Lightweight and quickly absorbed, this face serum is perfect for daily use, leaving no unwanted residue. Make the Dr. Rashel Vitamin C Face Serum a staple in your skincare regimen for a flawless and age-defying serum experience.
❓ Do you deliver outside Pakistan?
🚫 No, we currently do not deliver outside Pakistan.
💸 What are the delivery charges?
📦 Delivery Charges: Rs 250/-
🚚 Free Delivery: On orders above Rs 3000/-
🎉📍 How do I track my order?
🔍 You can track your order on Oshi Courier using the tracking ID sent in your order shipping confirmation message.
⏰ When will my order be delivered?
📬 Delivery Timings:
🏙️ Karachi: 2–3 working days
🚚 Outside Karachi: 3–5 working days
🕒 Return & Exchange Window
You may return or exchange eligible items within 15 days of receiving your order.
✅ Eligibility for Returns & Exchanges
To qualify:
• Items must be unopened, unused, and in original packaging.
• Items must be in resalable condition.
• Returns and exchanges must be requested within 15 days of delivery.
• We do not accept returns on used, opened, or personal care items due to hygiene reasons.
🚫 Non-Returnable Items
• Opened or used products
• Items marked as "Final Sale" or "Clearance"
• Gift cards or promotional giveaways
• Personalized/custom items
🔄 Exchange Policy
Exchanges are accepted for:
• Damaged items
• Incorrect items received
Please contact us within 5 days of delivery and include a clear photo of the issue.
📦 How to Request a Return or Exchange
• Email us at hamzadhamiya01@gmail.com with your order number and reason for return/exchange.
• We’ll respond within 1–2 business days with instructions.
• Pack and return your item using a trackable shipping method.
Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
💳 Refunds
• Refunds are issued to your original payment method once we inspect and approve the return.
• Please allow 5–7 business days for your refund to reflect.
• Original shipping charges are non-refundable.
📬 Need Help?
We’re happy to assist you!
📧 Email: hamzadhamiya01@gmail.com
📞 Phone / WhatsApp: 0336-2163142
🕘 Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM
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